Baskin & Robbins

For today's ice cream challenge, we attempt to visit Kiwi Kraze for some frozen yogurt.  Unfortunately, we find out that the location isn't open on a Sunday.  Instead, we decided to sample Baskin & Robbins. 

We have two guest judges for today's event.  We welcome Susannah and Betty and thank them for their expertise.  We will be rating Pralines & Cream, Mocha Blackberry, Raspberry Cheesecake, Rocky Road, Coconut  World of Chocolate and Reeses Pieces Sundae.  All the flavors sound delicious, but do they taste as good as they sound?

Comments:

-The cost was very expensive for the amount received in comparison to other ice cream places

- Ice cream wasn’t packed down into the cone

- The taste for many ice cream flavours was disappointing

-Manager/Owner was friendly and concerned for customers; pulled down window blind without having to be asked; interacted with customers children

-Servers failed to offer samples

-Location didn’t have adequate seating 

The Score Card:

	Elinore Coconut	Susan Raspberry Cheesecake	Chris World of Chocolate	Lynne Rocky Road	Jeff Reese’s Pieces Sundae
Taste	2	4	2	4	5
Customer Service	4	3	3	4	4
Appearance	2	3	3	3	5
Ambience	3	1	3	3	3
Value	3	3	1	2	4
Total	14/25	14/25	12/25	16/25	21/25

	Betty Pralines & Cream	Susannah Mocha Blackberry Sundae
Taste	2	2
Customer Service	5	4
Appearance	3	3
Ambience	3	2

The Final Score:

Baskin & Robbins scored 108/175 or a rating of 61.7%.  We are awarding them with two scoops out of five.

National Ice Cream-

To celebrate National Ice Cream Day, we decide to go to Dairy Queen.  The big question- Is DQ ice cream "Ridiculously" Good or Bad? 

Today's Judges include: Chris, Jeff C, Lynne, Elinore, Susan.  We also want to welcome JeffJ as a first time judge.  At this event, the majority of judges will be evaluating various sundaes (including Oreo Brownie Earthquake, Turtle Waffle, Fudge Brownie Waffle and Strawberry.  However, one judge will be rating the boring Vanilla Ice Cream (in honour of Uncle Earl).

Some of the comments related to the ice cream:

• Ice cream was pretty good for Soft Ice Cream
• The Sundaes looked like art
• The Strawberry Ice Cream Sundae didn't have much taste
• The Oreo Brownie Earthquake and Fudge Brownie Temptation were to die for

Some comments related to the location & service:

• Service was very slow
• AC was working
• Washroom only uses hand dryers- and one judge had concerns over this 
• Old photos on the wall was a nice touch

And Now The Results:

	Chris Oreo Brownie Earthquake	JeffC Turtle Waffle	Lynne Fudge Brownie Waffle	Elinore Strawberry Sundae	Susan Turtle Waffle	JeffJ Vanilla Cone
Taste	5	4	4	2.5	3	2
Customer Service	2	3	3	3	2	2
Appearance	5	4	4	3	5	2
Ambiance	4	3	4	3	3	2
Value	4	2	3	2.5	4	3
Totals	20/25	16/25	18/25	14/25	17/25	11/25

The Final Score: 96 points out of 150 or 64 %

Although the majority of sundaes were delicious (such as the Oreo Brownie Earthquake)

 some items (the Strawberry Sundae and Vanilla Cone) didn't deliver in taste.  Also, DQ customer service was too slow.  DQ needs to hire more staff at this location. 

We are awarding DQ with 2 scoops out of 5.

And just a heads up-  Miracle Treat Day at DQ is coming up.  Make sure you buy a Blizzard on Aug. 11th in support of our local Children's Hospital.