Baskin & Robbins

For today's ice cream challenge, we attempt to visit Kiwi Kraze for some frozen yogurt.  Unfortunately, we find out that the location isn't open on a Sunday.  Instead, we decided to sample Baskin & Robbins. 

We have two guest judges for today's event.  We welcome Susannah and Betty and thank them for their expertise.  We will be rating Pralines & Cream, Mocha Blackberry, Raspberry Cheesecake, Rocky Road, Coconut  World of Chocolate and Reeses Pieces Sundae.  All the flavors sound delicious, but do they taste as good as they sound?

Comments:

-The cost was very expensive for the amount received in comparison to other ice cream places

- Ice cream wasn’t packed down into the cone

- The taste for many ice cream flavours was disappointing

-Manager/Owner was friendly and concerned for customers; pulled down window blind without having to be asked; interacted with customers children

-Servers failed to offer samples

-Location didn’t have adequate seating 

The Score Card:

	Elinore Coconut	Susan Raspberry Cheesecake	Chris World of Chocolate	Lynne Rocky Road	Jeff Reese’s Pieces Sundae
Taste	2	4	2	4	5
Customer Service	4	3	3	4	4
Appearance	2	3	3	3	5
Ambience	3	1	3	3	3
Value	3	3	1	2	4
Total	14/25	14/25	12/25	16/25	21/25

	Betty Pralines & Cream	Susannah Mocha Blackberry Sundae
Taste	2	2
Customer Service	5	4
Appearance	3	3
Ambience	3	2

The Final Score:

Baskin & Robbins scored 108/175 or a rating of 61.7%.  We are awarding them with two scoops out of five.