Sunday, August 28, 2011

Will we go Kraze for Kiwi?





Today we experience the taste of frozen yogurt courtesy of Kiwi Kraze. The judges for this event include the regular judges, and guest judges Susannah and Grace.  We want to thank Susannah for bringing 2 for 1 coupons.  






Kiwi Kraze is self serve frozen yogurt.  Customers can select from  over ten flavors, including: California Tart, Caramel Fudge Eclair, Peachy Peach, and Peanut butter.  All of the judges today selected at least two flavors.  Customers can get any size, which the judges seemed to like.  After the flavors are selected, customers can choose toppings.  There are fresh fruits (raspberries, blackberries, blueberries, strawberries, kiwi, mango, Mars Bar, Marshmallows, chocolate chips, almonds and other nuts, gummy worms, M&Ms and so much more. There are also over ten sauces including White Chocolate, Cinnamon, Raspberry and Hot fudge.  The yogurt and toppings cost 49 cents an ounce.  








Comments:

- Judges loved the product; each tried a couple of flavours with several different toppings and sauces
- Customer service was excellent; reps explained how to use the machines; even informed us of the average price ($10) if cup is filled to the top
-Location had a modern look; trendy colours and sleek furniture; lots of windows that looked on to the parking lot; shrubbery/flowers would have been nice
-Doors did not have a wheelchair button; large wheelchair parking spot
-Washroom was clean but had paint splatter on the floor; kind of plain when compared to the rest of the store
-Air conditioning was on too high; one judge commented about being too cold
-Most believed the cost was reasonable; average cost with toppings was $6.50; coupons were used so we got 2 for 1




The Score:


Elinore

Susan

Chris

Lynne

Jeff

Taste

5
5
5
5
5
Customer
Service
5
5
5
5
5
Appearance

5
5
5
5
5
Ambience

4
5
4
5
5
Value

5
5
4
5
5
Total
24/25
25/25
23/25
25/25
25/25



Susannah

Grace
Taste

5
5
Customer
Service
5
5
Appearance

5
5
Ambience

5
4
Value

5
5
Total
25/25
24/25


The Final Verdict:

The judges seemed to all love the taste, the ability to choose the amount of frozen yogurt, and the choices of toppings.  Kiwi Kraze receives a rating of 97.7% or 5 scoops.  




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