Our core group of judges will always include myself, Mom and/or Earl and whoever else wants to come. There will be various guest judges throughout the season offering their expertise! On this outing the judges include myself, Elinore, Chris and Jeff.
We each selected different flavours, from the simple French Vanilla to the more adventurous Cake Batter. We also decided to get the "Gotta Have It" or large size in waffle cones. Our evaluation of the experience is based on 5 key factors that include:
- Customer Service
- Taste
- Appearance (of product)
- Value
- Ambience
We will give each category a ranking between 0 (very dissatisfied) and 5 (very satisfied).
The results for Tim Horton's/Cold Stone Creamery are as follows:
Chris | Elinore | Jeff | Lynne | |
Taste | 2 | 3 | 5 | 3 |
Customer Service | 5 | 3 | 5 | 5 |
Appearance | 3 | 3 | 4 | 4 |
Ambience | 2 | 3 | 3 | 3 |
Value | 2 | 3 | 4 | 3 |
Totals | 14 | 15 | 21 | 18 |
Additional Comments:
- Customer service was excellent- the woman was knowledgeable and excited about product; offered samples without customers asking.
- The toppings were to sparse
- Ice-cream was too sticky/creamy for some judges preference
- Washrooms were dirty
Overall Score: 68 out of 100 or
2 scoops out of 5
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